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  Hotline: (754) 732-9110

Shipping Policy

Shipping Information

ConnectResale LLC  ·  Last Updated: January 1, 2026

FREE
Shipping Under 8 LBS
1–2
Day Processing Time
3–5
Day Transit Time
1

Shipping Standard & Destination

  • United States Only Available
    We ship exclusively to addresses within the United States, including the contiguous US, Alaska, and Hawaii.
  • International Shipping Not Available
    We do not ship to international destinations at this time. We apologize for any inconvenience.
2

Order Processing & Handling Time

Order Cut-Off Time
5:00 PM (EST)
Monday – Friday only
Handling Time
1 – 2 Business Days
Mon – Fri, excluding holidays

Orders placed after 5:00 PM EST or on weekends and public holidays will be processed on the next business day. Orders are not processed or shipped on weekends or public holidays.

3

Transit Time & Delivery Terms

Order Placed
Day 0
Processing
1–2 Days
Shipped
Tracking sent
In Transit
3–5 Days
Delivered
4–7 Days total

Once shipped, the estimated delivery time across the US is 3 to 5 Business Days (Monday – Friday), depending on your location. Total estimated time from order placement to delivery is 4 to 7 Business Days.

4

Shipping Costs

FREE
Free Shipping
On all orders with a total weight of up to 8 LBS. No code required - applied automatically.
$9.99
Standard Shipping
Flat fee for orders exceeding 8 LBS. Applied at checkout for overweight shipments.
Transparent pricing: All shipping charges are displayed clearly at checkout before you complete your payment — no surprises.
5

Tracking & Delivery Confirmation

Once your order has shipped, you will receive a confirmation email containing your tracking number(s). You can monitor your shipment's progress in real time.

Track Your Order
Check your shipment status anytime on our Track Order page using your tracking number.
Track Order
6

Damaged or Lost Shipments

Important - What to do if your order arrives damaged or goes missing

If you receive your order damaged, or if the shipment is lost in transit, please take the following steps immediately:

1. Save all packaging materials and damaged goods, do not discard anything.
2. Contact our support team as soon as possible so we can file a carrier claim and arrange a replacement.

Email Support [email protected] Call Us (754) 732-9110

Have a shipping question?

Our team is available Monday – Friday to help with any shipping inquiry.

[email protected] (754) 732-9110

ConnectResale LLC  ·  6936 SW 39th Street Apt D108, Davie, FL 33314  ·  United States